Privacy Policy

At NuVibe Lux, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website hosted on Wix.

1. Information We Collect

We may collect the following types of personal information:

Identity and Contact Information: Name, email address, billing and shipping address, and phone number.
Payment Information: Credit/debit card details or payment account info (processed securely via third-party payment gateways).
Account Details: Username, password, order history.
Marketing Data: Email preferences, survey responses, shopping behavior.
Technical Data: IP address, browser type, device info, and usage data collected via cookies and similar technologies.

2. How We Collect Information

We collect information in the following ways:

Directly from you when you register an account, place an order, subscribe to our newsletter, or contact us.
Automatically through cookies, pixels, and analytics tools (e.g., Google Analytics) when you browse our website.
From third-party service providers (e.g., payment processors, marketing platforms) as part of our business operations.

3. Use of Your Information

We use your information to:

Fulfill orders and provide customer support.
Send order confirmations, shipping updates, and promotional emails (with your consent).
Personalize your experience and improve our site functionality.
Analyze website traffic and shopping trends.
Prevent fraud and ensure secure transactions.

We do not engage in automated decision-making or profiling that has a legal or similarly significant effect on you.

4. Sharing and Disclosure

We may share your personal data with:

Payment Processors (e.g., Stripe, PayPal) for secure transactions.
Shipping Providers to fulfill your orders.
Marketing Partners to send newsletters or promotions (only with your consent).
Wix and affiliated integrations to maintain our website functionality.

We may disclose personal data when required by law or in response to valid legal requests.

5. Cookies and Tracking Technologies

We use cookies and similar tracking tools to:

Remember your preferences and account details.
Analyze how you use our site.
Deliver personalized advertising.

You can manage or disable cookies via your browser settings. Blocking cookies may affect your experience on our site.

6. Data Security

We take appropriate security measures to protect your data, including:

SSL encryption.
PCI-DSS compliant payment handling.
Firewalls and secure data storage through Wix infrastructure.

While we strive to protect your data, no method of transmission over the Internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.
Correct or update your information.
Request deletion of your data.
Withdraw consent or object to marketing communications.

To exercise any of these rights, email us at support@nuvibelux.com.

8. International Data Transfers

If you are accessing our site from outside the United States, please note that your data may be transferred to and processed in the U.S. We use appropriate safeguards when processing international data to comply with applicable laws.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we become aware that a child has provided us with personal data, we will delete it promptly.

10. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. Material changes will be communicated by email or via a notice on our website.

11. Contact Us

For questions or concerns about this Privacy Policy, contact us at:

NuVibe Lux
Email: support@nuvibelux.com
Website: www.nuvibelux.com